At SciTech Specialities Pvt. Ltd., we take great care in manufacturing and delivering high-quality effervescent products. While we do not offer refunds, we are happy to assist with returns or exchanges under specific conditions outlined below.

📦 Conditions for Return or Exchange

You may request a return or exchange only if the following criteria are met:

1. Product is damaged, defective, or incorrect at the time of delivery.

2. The issue is reported to us within 48 hours of receiving the order.

3. An unboxing video (opening video) is provided as mandatory proof. The video must:

   • Be taken from the start of the unboxing (without any cuts or edits).

   • Clearly show the product, packaging, and the issue (if any).

   • Be submitted via email or WhatsApp at the time of raising the complaint.

🔁 Exchange Only – No Refunds

• We do not provide refunds under any circumstances.

• If your return request is approved, we will initiate an exchange for the same product or a similar item of equal value (subject to availability).

🚚 Return Process

1. Contact us at [Insert Email] or [Insert WhatsApp/Phone Number] within 48 hours of delivery.

2. Share your order details and the unboxing video.

3. Once approved, we will coordinate the reverse pickup (if applicable) or guide you through the return shipping process.

4. After verifying the returned product, we will ship the exchange product.

❌ Non-Returnable Items

• Products returned without an unboxing video.

• Products that are used, tampered with, or not in their original packaging.

• Products reported after the 48-hour window.

📞 Need Help?

For any concerns or questions regarding our Return & Exchange Policy, feel free to contact us:

SciTech Specialities Pvt. Ltd.
Email: [Insert Contact Email]
Phone: [Insert Contact Number]
Website: [Insert Website URL]